Diagnosis

Unclear concerns and recurring issues often stem from complex, hard-to-identify causes.
We uncover the root problems and support the first step toward improvement through detailed analysis of business processes and system operations.

Recommended for

  • Those who want to drive operational improvements but are unsure where to begin
  • Corporate planning and transformation leaders who wish to organize current operations and IT environments before pursuing DX
  • Site managers struggling with heavy reliance on individuals, manual work, and black-box processes
  • IT managers who have systems in place but cannot leverage them effectively
  • Executives seeking to identify cross-departmental issues in a comprehensive manner

Service overview

Features of our diagnostic services

Understanding the reality of operations and systems based on field input and data:

Through interviews and data analysis, we examine both the field perspective and the numbers, ensuring that even commonly overlooked issues are not missed.

Visualizing inefficiencies and bottlenecks in business flows::

We organize workflows to identify reworks, duplications, and inefficient processes, clarifying exactly where improvements are needed.

Revealing risks and challenges hidden in system operations:

We identify obstacles to stable operations, such as unclear rules, dependency on individuals, and insufficient monitoring frameworks.

Providing clear improvement proposals tailored to the issues:

We deliver practical, field-specific measures. From small-scale initiatives to phased improvements, our proposals are actionable.

Measuring effectiveness and offering continuous follow-up after improvements:

We don’t stop at diagnosis. We periodically verify results after implementation and provide additional support when necessary.