• Company Mission
• Key CSR Concept
• Development/Supply of Socially/Environmentally Beneficial Products
• FY2007 Topics

Company President
Hiroshi Fujiwara

SSB's mission is to realize a safer, more secure and more comfortable society by providing infrastructure solutions based on the anticipation of upcoming social needs.

SSB offers automated ticket gates, ticket vending machines and other systems designed to increase the efficiency of railway stations; traffic control systems capable of solving traffic jams; and security systems designed to protect important corporate assets. In this way, SSB strives to tackle social challenges from the perspectives of people who live in a society, as well as service providers who support the social infrastructure.

Creating products and services that meet social needs and demonstrating fairness and integrity in business operations

At SSB, we put our slogan, "Our Business is Guided by CSR," into practice in two basic ways. One is to quickly respond to social needs through the products and services that SSB provides. The other is to demonstrate fairness and integrity in all our business operations.

In the first area－meeting growing social needs for safety and security－SSB focuses on social sensing that can monitor and optimally control the flow of people and vehicles to help prevent crimes and accidents, and contribute to traffic safety. This business forms a part of the social infrastructure, so even minor flaws can have a serious effect on society. Aware of the social impact of its business, SSB strives for the highest level of quality in the marketplace. The company is also working to reduce the environmental impact of its products throughout their entire lifespan, by promoting recycling of ticket gate materials, for example.

In the second area－demonstrating fairness and integrity in business operations－SSB concentrates on ensuring compliance. To this end, SSB implements initiatives for transforming individual employees' mindsets and improving their day-to-day activities, in addition to establishing rules and systems.

SSB－pioneer of automated ticket gate systems found throughout the world

Automated ticket gate systems for railways have become common in cities worldwide. OMRON's leadership in this development project some 40 years ago was recognized as an "IEEE Milestone."

The first automated ticket gate system installed
in Hankyu Kita-Senri station in 1967

IEEE Milestone plaque

It was 1964 when OMRON embarked on the development of an automated ticket gate system. At that time, station staff had to check each ticket or commuter pass one by one, causing heavy congestion at ticket gates during rush hour. In 1967, the first automated ticket gate system was deployed, which has gradually relieved congestion in railway stations in Japan. Afterward, the system has spread throughout the world as an essential element of urban social infrastructure.

In November 2007, OMRON, along with Osaka University, Kintetsu Corporation and Hankyu Corporation, received the Institute of Electrical and Electronics Engineers, Inc. (IEEE*) Milestone designation in recognition of their part in the development and deployment of automated railway ticket gates. The IEEE Milestone designation recognized the innovations achieved by the four parties, which led to the deployment of automated ticket gates capable of accepting both magnetic tickets and commuter passes.

Introduced nearly 40 years ago, this system has evolved significantly over time. For example, SSB has developed a safety system for children who commute to school via train. The system sends an email notification to a parent's mobile phone when the child passes through a ticket gate using a special IC card. SSB is determined to further refine its systems and services, so as to contribute to safety and security.

* The Institute of Electrical and Electronics Engineers, Inc. (IEEE) is the world's largest non-profit organization of electrical, electronics and telecommunications engineers, scientists and professionals.

Ongoing compliance talks at all SSB departments involving all employees

Compliance talks are held at all departments

As a provider of products and services that ensure safety and security, it is essential that SSB implement legally compliant and ethical business activities and earn trust from society. Based on this belief, in 2003 SSB set up a Corporate Ethics Committee that consists of the Company President and the general managers of all SSB business departments, and meets once a month to deliberate on measures for respecting corporate ethics and ensuring legal and regulatory compliance.

Each department regularly holds a compliance talk in which all managers and staff discuss topics related to corporate ethics and compliance. Each department's issues and challenges discovered through these discussions are reported to the Corporate Ethics Committee every month and improvement measures are studied there. Through continual implementation of a PDCA cycle, which also incorporates monitoring through an annual questionnaire survey targeting all employees, SSB aims to quickly determine on-site issues from each worksite and solve them through the united efforts of management and staff. In fiscal 2007, compliance talks addressed personal or other information security issues as well as various laws directly connected to business processes such as the worker dispatch, subcontract and antitrust laws.

SSB strives to create a more open work environment and business management that maintains fairness and integrity, in order to continue serving as a socially esteemed company.

Aiming for ISO 27001 certification at all SSB sites to enhance information security

An in-house poster designed to raise awareness and build a solid ISMS at all sites

SSB is engaged in the security solutions business, aiming to protect client assets, including information, personnel and equipment. SSB considers the establishment of a solid information security system to be one of its key challenges.

In fiscal 2007, SSB launched a project to acquire ISO 27001 certification, the international standard for information security management systems (ISMS*), at all sites. As a result, the Kusatsu Office became ISO 27001 certified in February 2008. With the Tokyo Office scheduled to earn certification during fiscal 2008, SSB aims to complete certification for all sites by the end of fiscal 2009. Even after becoming ISO 27001 certified, SSB will continually seek improvements to reinforce access control and maintain appropriate management of information assets.

SSB also aims to answer social requirements for safety and security by applying its experience and know-how accumulated through these activities to the products and services it offers.

* ISMS (Information Security Management System) is a system of management concerned with information security. The management system requires companies/organizations to set necessary security levels based on their own risk assessment, and take a PDCA cycle approach for continued improvements toward the eventual goal of reducing business risk.